FAQs
Where are the products made?
Our products are produced in Toronto, Canada
Can I shop in other currencies other than CAD?
All product prices listed are in CAD
Do you ship internationally?
Currently, we only ship to Canada and the United States. We hope to ship internationally in the near future.
When will my package arrive?
Your order will be processed within 1-3 business days.
There may be delays due to Covid-19.
What method is used for shipping?
As of right now Bri the Brand ships within Canada and the U.S. via Canada Post.
Do you offer returns or exchanges?
No. As of right now, all sales are final.
How can I get in touch with your customer service team?
For customer service inquiries only, please e-mail general@brithebrand.com
Do I need to set up an account to place an order?
No, but by setting up an account you will have access to order and shipping information. You will also be added to our email list for exclusive updates and sales in the future.